Websites, software and AI, run by one team
We run your website and software. You run the business.
We design, build and run websites, software and AI workflows for organisations anywhere, with a written report every month instead of standing meetings.
The assessment is a short recorded walkthrough of your current site, covering speed, accessibility and your key journeys. Delivered within three working days. No obligation.
Organisations we work with
Most websites don’t fail all at once. They drift.
The site quietly falls behind.
Plugins go out of date, pages slow down, information goes stale. Nobody notices until a customer does.
Forms and payments break without warning.
A plugin updates, an enquiry form stops sending, or a checkout fails without an error anyone sees. You find out when leads or sales dip.
Nobody owns the website.
The developer moved on, the agency stopped replying, and the logins sit in one person’s inbox. Every change becomes a small project.
Build, Care, Grow. One team for the whole life of your website.
Most clients start with a build, a care plan, or by handing us a site someone else built. Grow work comes once the foundations are stable.
Built for how work gets done now
AI where it saves time. People accountable for all of it.
Assistants that draft, sort and summarise
Replies, reports and enquiry triage prepared by AI and checked by a person before anything goes out.
Automations that join up your tools
Website, forms, CRM, email and spreadsheets connected, so nobody re-keys the same data twice.
Measured, then kept or switched off
We track how often each automation runs and where it needs a person, and report it every month.
How we work
Monitor. Fix. Report.
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Step 1
Monitor
We watch uptime, security, forms and checkouts, and review the whole site every month.
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Step 2
Fix
Problems are fixed as we find them, within the scope of your plan. Anything larger is quoted in writing before we start.
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Step 3
Report
Every month you receive a written report: what we checked, what we fixed and what we recommend next.
What the report looks like
One page, in plain English, every month. No standing meetings required. When you want a call, book one.
About the monthly reportExample Organisation · September
Availability
Online all month. No incidents.
Updates applied
WordPress, the theme and six plugins updated, then tested.
Checks
- Contact form: working
- Checkout: working
- Booking form: working
- Backup restored in a test: working
Fixed this month
A broken link on the services page, and an oversized image on the about page.
Recommended next
Replace the homepage slider plugin, which slows the page down. Quote attached.
Selected work
All work-
ICJP
Legal advocacy
Designed and built the platform, with hosting set up to stay up during traffic spikes, plus professional email and search foundations. We have supported the site since launch.
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Muslim Charities Convention
Event website
Built the event website so the organising team could update the programme, speakers, exhibitors and sponsors themselves.
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LDFP
Campaigning organisation
Built the site, set up hosting, SSL, professional email and search foundations. We continue to maintain it.
Plans
Every project is quoted as a fixed scope, in writing, before work begins.
| Launch | Core | Custom | |
|---|---|---|---|
| Best for | Small organisations that need a credible site quickly | Organisations with regular content, enquiries or bookings | Web apps, integrated or multi-site platforms |
| Pages | Up to 8 | Scoped to your content | Scoped in discovery |
| Design | Our design system | Fully bespoke | Fully bespoke |
| Payments and integrations | Standard | Custom checkout or booking flows | Custom, including CRM |
| Blog, news and events | Not included | Included | Included |
| CRM, members areas, multilingual | Not included | Not included | Included |
| Accessibility (WCAG 2.2 AA) | Included | Included | Included |
| Editor training | Included | Included | Included |
| Typical timeline | 2–3 weeks | 4–6 weeks | Scoped in discovery |
| Price | From £2,500 | £4,500–£7,000 | £7,000+ |
Launch
From £2,500
- Best for
- Small organisations that need a credible site quickly
- Pages
- Up to 8
- Design
- Our design system
- Payments and integrations
- Standard
- Blog, news and events
- Not included
- CRM, members areas, multilingual
- Not included
- Accessibility (WCAG 2.2 AA)
- Included
- Editor training
- Included
- Typical timeline
- 2–3 weeks
Core
£4,500–£7,000
- Best for
- Organisations with regular content, enquiries or bookings
- Pages
- Scoped to your content
- Design
- Fully bespoke
- Payments and integrations
- Custom checkout or booking flows
- Blog, news and events
- Included
- CRM, members areas, multilingual
- Not included
- Accessibility (WCAG 2.2 AA)
- Included
- Editor training
- Included
- Typical timeline
- 4–6 weeks
Custom
£7,000+
- Best for
- Web apps, integrated or multi-site platforms
- Pages
- Scoped in discovery
- Design
- Fully bespoke
- Payments and integrations
- Custom, including CRM
- Blog, news and events
- Included
- CRM, members areas, multilingual
- Included
- Accessibility (WCAG 2.2 AA)
- Included
- Editor training
- Included
- Typical timeline
- Scoped in discovery
Care plans
After launch, we run the site for a fixed monthly fee.
| Essential | Managed | Partner | |
|---|---|---|---|
| Hosting, security, updates, backups | Included | Included | Included |
| Monitoring and monthly written report | Included | Included | Included |
| Content changes | Not included | Up to 2 hours a month | Up to 5 hours a month |
| Response time | Next working day | Same working day | Within 4 working hours |
| Quarterly improvement work | Not included | Not included | Included |
| Price | Quoted on request | Quoted on request | Quoted on request |
Essential
Quoted on request
- Hosting, security, updates, backups
- Included
- Monitoring and monthly written report
- Included
- Content changes
- Not included
- Response time
- Next working day
- Quarterly improvement work
- Not included
Managed
Quoted on request
- Hosting, security, updates, backups
- Included
- Monitoring and monthly written report
- Included
- Content changes
- Up to 2 hours a month
- Response time
- Same working day
- Quarterly improvement work
- Not included
Partner
Quoted on request
- Hosting, security, updates, backups
- Included
- Monitoring and monthly written report
- Included
- Content changes
- Up to 5 hours a month
- Response time
- Within 4 working hours
- Quarterly improvement work
- Included
Response times are measured from when we receive your request, Monday to Friday.
Request a quoteQuestions we are often asked
Can you take over a website or app someone else built?
Yes. We start by assessing the code, hosting, integrations and the access available, then tell you plainly what supporting it involves and what needs attention first.
Who owns the website when it is finished?
You do. The domain, hosting, code and content are registered to you from the start. If we stop working together, you keep everything, with documentation for the next team.
Our team is not technical. Can we edit the site ourselves?
Yes. We set up the editor so changing a page takes minutes, and launch includes a recorded training session for future staff.
Do you use AI?
Where it helps. We use AI tools in our own work, and we build AI assistants and automations for clients, but a person reviews every change and every system has someone accountable for it.
Is accessibility included or extra?
Included in every plan. We build to WCAG 2.2 AA and check accessibility before launch. It is not a line item.
What happens after launch?
You can move onto a care plan: hosting, updates, security, monitoring and a written monthly report, for a fixed monthly fee quoted in writing.
Do you work with charities?
Yes. Charities and NGOs are a large part of our work, including ICJP and the Muslim Charities Convention. Our charities page covers donations, Gift Aid and grant-funded projects.
Tell us what your website needs to do.
Tell us what is working and what is not. We reply within one working day with honest next steps.
- metin@bllok.studio